Mountain Valley providing hospice, palliative care to the community for 40 years
By Ann Piccininni
For more than 40 years, Mountain Valley, a hospice and palliative care organization, has been providing
much-needed services for a total of 18 counties in North Carolina and Virginia, including Yadkin
County.
“The wonderful thing about Mountain Valley is we never turn patients away, regardless of ability
to pay,” said Chief Financial Officer Barry Dowell.
Dowell said the organization provides about $500,000 per year in free services to those in need.
The nonprofit organization serves about 800 patients per day and provides care for about 3,000 patients
each year, said President and CEO Tracey Dobson.
Services provided include hospice care at two locations: the SECU Hospice Care Center in Yadkinville
and the Joan & Howard Woltz Hospice Home in Dobson. At-home hospice services are also offered as well as
pediatric programs, services for patients with serious illness, and support groups for patients and
caregivers.
“We are the only hospice in the state that has a convalescent transport system,” Dobson
said. “We also have a program called Love’s PEAK.”
The Love’s PEAK pediatric program provides physical, emotional and spiritual support for
children, teens and their families coping with serious illnesses. Care is provided for patients going
through treatment and for patients in need of palliative and hospice care. Also available is grief
support for children dealing with the loss of a loved one.
Mountain Valley employs 291 full-time and 77 part-time staff members, including physicians, nurse
practitioners, nurses, chaplains, social workers and bereavement specialists.
“They all come together to design a care plan. There’s an individual plan for each
person,” Dowell said.
To complement the services provided by staff employees, Dobson said a team of volunteers contribute
their time and efforts to assist with providing quality care.
“We are so fortunate to have them. Mountain Valley team members are very servant-oriented team
leaders. We meet them where they are,” Dobson said.
Mountain Valley was founded when hospice initiatives at Northern Regional Hospital and Hugh Chatham
Health formed a partnership. The Mountain Valley hospice organization celebrated its 40th anniversary in
October 2023.
“We had a gala. It was lovely,” Dobson said.
Funding is provided by Medicare, Medicaid and other insurance programs, along with donations from
individuals, corporations and grants.
“We have two thrift stores called The Humble Hare,” said Leigh Anne Groves, Senior Vice
President of Philanthropy.
Groves said the stores accept donations of gently-used clothing, furniture and accessories. Proceeds
from sales help support end-of-life and related services for underinsured and uninsured patients. One
store is located in Mount Airy, the other is in Sparta. Both stores offer pick-up of donated items and
both rely on the help of volunteers to meet the stores’ objectives and assist with daily
operations.
Groves said the stores’ stock of furniture and clothing recently helped residents of areas
impacted by Hurricane Helene.
To further Mountain Valley’s ability to help people in need, the 501(c)3 organization is in the
process of forming a charitable foundation, Dowell said.
“This would be another 501(c)3. Having a foundation sets completely different standards,”
Groves said. “It elevates us. It strengthens our brand.”
Groves said donations are greatly appreciated and are accepted via a variety of programs. One way to
help is to donate via the hospice’s website at mtnvalleyhospice.org/ways-to-give/donate/
The Wall of Faith gives faith congregations an opportunity to make group contributions which are
memorialized in photographs displayed at the two hospice care centers.
The organization’s mailing address is Mountain Valley, PO Box 325, Dobson, NC 27017.
Mountain Valley Hospice currently has two facilities in Yadkin County. The SECU Hospice Care Center, is
located at 243 North Lee Avenue in Yadkinville and features six patient suites with outdoor patios, a
courtyard, meeting space and kitchen facilities. With the assistance of a building reuse grant, the old
Skyline Bank Building was renovated and is now a Hospice Home Care Clinical Office. This facility
recently celebrated a ribbon cutting and opened at 516 Hawthorne Drive in Yadkinville.